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0 of 0 people found the following review helpful:
Product and Customer Service
November 5, 2022
Reviewer:
Kathryn from Olympia, WA United States
I surprised myself by being able to completely stop smoking cigarettes (after almost 50 years!) using the Vertigo product. It was much easier than I could have imagined. Have had 3 customer service interactions and they were all great. One time I accidentally ordered the Tobacco flavor instead of the Menthol, tried to change it but couldn't, so was resigned to having to reorder. The next morning, I received a call from Magic Mist Customer Service. The gal said "I noticed you ordered Tobacco flavor instead of Menthol, which you've always ordered previously. Just checking to make sure that was correct". She changed my order for me, and everything was good. I was amazed someone spotted that and thought to call. Thank you Magic Mist!
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Customer Service
October 26, 2022
Reviewer:
Patricia Totillo from Orange City, FL United States
i have been doing business with Magic Mist for several years. For the first time there was an error in my order. I contacted Customer Service and immediately the situation was rectified.
Your Customer Service is PHENOMENAL!
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0 of 0 people found the following review helpful:
Blank Cartridges
July 18, 2022
Reviewer:
JJ from Vernon, CT United States
Just received my order. I tried 2 of the 5 carts and came up with a few initial observations/suggestions. 1 - the hard plastic cap for filling is difficult to remove. Perhaps a softer plastic cap would help. Fortunately I have some used white cloud cart tips I used to replace them with. 2 - it's hard to judge how much fluid has been loaded. A clear window along at least one side of the cart would solve that problem. Other than those 2 suggestions the 2 carts I tried seem to be working well.
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1 of 1 people found the following review helpful:
Inventory
July 9, 2022
Reviewer:
Anonymous Person
You need to improve your inventory management, constantly out of stock does nothing for customer satisfaction.
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0 of 0 people found the following review helpful:
Magic mist batteries
April 23, 2022
Reviewer:
Thomas Cooper from Indianapolis, IN United States
So I purchased 2 e-cig batteries for the long cartridge and one battery works great no complaints but the other battery I can't use because it is a female fit they was both supposed to be male screw on fittings. So I'm still waiting for a response from this company to make it right but no word yet on that but the one battery I can use is a great product I can't give a five star yet because I cannot use both batteries yet hopefully it will be soon when they respond to my message I have sent them.
Product and Customer Service 
Blank Cartridges 
Inventory 
