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1-844-MAGICMIST (1844-624-4264) (for phone orders, issues, or questions)

Live agents are available from 9 a.m. CST to 6 p.m. CST Monday - Friday. You can leave a voice mail if you call after-hours and your call will be returned the next business day.

For technical questions, detailed order questions, or how to return/exchange an item:
- Send us an email:

- Create a ticket by clicking on the following link:

FAX: 847-637-1915

Please allow 12-24 hours for a response to any inquiries. Our response may be slower on the weekends.

Regular Mail: (In case you would like to contact us via regular mail)
The Magic Mist
103 Schelter Rd,
Suite 20
Lincolnshire, IL 60069